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We are entering a new age of knowledge work: the Remote Era. In a McLuhan sense, the medium of office work has changed. Up until now, everybody thought…
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Enterprise software design is converging on the patterns of game design because work is now fully virtual and game interfaces are the language of the…
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Back when you still needed to convince people to buy a computer, Steve Jobs loved to say Apple made “bicycles for the mind”, amplifying our output to…
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The metaverse is at once a “lazy rebranding of the same old social networks”, and yet also an “attempt to enslave humanity”. This is a familiar place…
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As big tech buys up first media and now gaming, we might reasonably ask, is there any sector they won’t eventually consume? It can seem as if Google…
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Many people are saying that the culture has entered a post-literate phase. “Post-literate” is supposed to mean that people no longer read books…
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I find reaching for my phone, opening Twitter and scrolling to be a hugely compelling activity. The thrill is something like a soap opera, reading…
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I spoke to David Wighton at The Times about Gamification of Work, who quoted me as a “fan” of gamification: Yet the impact of the pandemic on the future…
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Creative places are uncomfortable. The tendency is to relax into comfortableness, but this needs to be fought against. We should seek out irritation in…
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‘That was our old religion, Master Harker,’ Cole said, nodding towards it. ‘It was nothing like so good as the new, of course, but it was good fun in…
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When Americans reach for a European city to illustrate their point I notice they almost never pick London. If, “What about European tech?”, is the…
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A company offers a tradeoff: it captures employees’ productivity, to create a lens focusing many hands on big problems. Post-internet, I see a new…
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